Cookie Policy

Understanding how we use cookies to enhance your executive platform experience.

Last updated: November 22, 2024

Cookies

What Are Cookies

Cookies are small text files that are stored on your device when you visit the NexOptix™ platform. These files help us provide a secure, personalized executive experience and maintain platform functionality essential for strategic decision-making.

Given the sensitive nature of executive data and the need for robust security, our cookie usage is carefully designed to support platform security while respecting your privacy preferences. We use cookies to enhance user experience, maintain security protocols, and ensure optimal platform performance.

Our cookie implementation follows industry best practices and complies with international privacy regulations including GDPR, CCPA, and other applicable data protection laws.

Cookie Types

Types of Cookies We Use

Essential Security Cookies

These cookies are critical for platform security and cannot be disabled:

  • Authentication tokens for secure executive access and session management
  • Session management cookies for platform continuity and data integrity
  • Security validation cookies for fraud prevention and threat detection
  • Multi-factor authentication support cookies for enhanced security
  • Cross-site request forgery (CSRF) protection tokens
  • Load balancing cookies for optimal platform performance
  • Security monitoring cookies for audit trail maintenance

Functional Cookies

These cookies enhance your executive platform experience:

  • Dashboard customization preferences and layout settings
  • Analytics view settings and report configurations
  • Language and regional preferences for localized content
  • Platform feature usage optimization and workflow preferences
  • Notification settings and alert preferences
  • Data visualization preferences and chart configurations
  • Search history and frequently accessed reports
  • Time zone settings for accurate data presentation
  • Accessibility settings and user interface adaptations

Performance Cookies

These cookies help us improve platform performance:

  • Platform usage analytics and feature utilization tracking
  • Feature performance monitoring and optimization metrics
  • Error tracking and resolution for improved user experience
  • Load balancing and system efficiency optimization
  • Response time measurement and performance benchmarking
  • Resource utilization monitoring for capacity planning
  • User journey analysis for interface improvements
  • A/B testing cookies for feature optimization

Analytics Cookies

These cookies provide insights into platform usage patterns:

  • Executive dashboard usage patterns and engagement metrics
  • Feature adoption rates and user behavior analysis
  • Platform navigation patterns and user flow optimization
  • Content effectiveness measurement and improvement insights
  • Executive report generation patterns and preferences
  • Mobile versus desktop usage analytics
Cookie Management

Managing Your Cookie Preferences

Executive Control Options

You can manage cookie preferences through multiple channels:

  • Platform settings within your executive dashboard preferences
  • Browser settings and privacy controls for device-level management
  • Third-party privacy management tools and browser extensions
  • Direct contact with our support team for customized configurations
  • Cookie consent management interface for granular control
  • Regular privacy preference reviews and updates
  • Organizational-level cookie policies and restrictions

Impact of Cookie Restrictions

Disabling certain cookies may affect platform functionality:

  • Reduced security features and authentication capabilities
  • Loss of personalized dashboard configurations and preferences
  • Decreased platform performance optimization and responsiveness
  • Limited access to advanced analytics features and customizations
  • Potential disruption of single sign-on and integration features
  • Reduced effectiveness of security monitoring and threat detection
  • Impact on mobile platform functionality and synchronization
  • Limitations in collaborative features and shared workspace access
Third-Party

Third-Party Services

NexOptix™ may integrate with select third-party services that use cookies:

  • Enterprise security providers for enhanced authentication and threat protection
  • Analytics services for platform performance monitoring and optimization
  • Cloud infrastructure providers for data processing and storage
  • Compliance monitoring services for regulatory requirements and audit support
  • Business intelligence tools for advanced data visualization
  • Communication platforms for executive collaboration features
  • Identity management systems for single sign-on capabilities
  • Backup and disaster recovery service providers

All third-party integrations are carefully vetted for security and privacy compliance, ensuring executive data protection standards are maintained. We maintain strict data processing agreements with all service providers.

Data Retention

Cookie Data Retention

Cookie retention periods vary based on their purpose and executive requirements:

  • Session Cookies: Automatically deleted when you close your browser
  • Security Cookies: Retained for up to 30 days for authentication and audit purposes
  • Preference Cookies: Stored for up to 1 year for user convenience and customization
  • Analytics Cookies: Retained for up to 2 years for platform improvement and optimization
  • Performance Cookies: Stored for up to 6 months for system monitoring
  • Compliance Cookies: Retained as required by regulatory obligations
  • Integration Cookies: Retention periods aligned with third-party service requirements
Legal Compliance

Legal Compliance

Our cookie practices comply with comprehensive international regulations:

  • General Data Protection Regulation (GDPR) for European Union operations
  • California Consumer Privacy Act (CCPA) for California-based executives
  • ePrivacy Directive requirements for electronic communications
  • Industry-specific executive data protection standards and frameworks
  • Sarbanes-Oxley Act (SOX) compliance for financial data handling
  • HIPAA compliance where health-related data is processed
  • International Organization for Standardization (ISO) 27001 standards
  • National Institute of Standards and Technology (NIST) cybersecurity framework

We regularly review and update our cookie practices to maintain compliance with evolving privacy regulations and executive data protection requirements across all jurisdictions where we operate.

Updates

Policy Updates

We may update this Cookie Policy to reflect changes in our practices or legal requirements. Executive users will be notified of significant changes through:

  • Platform notifications within your executive dashboard and control center
  • Email communications to registered executive contacts and administrators
  • Updated policy posting with clear revision dates and change summaries
  • Direct communication for material changes affecting platform functionality
  • Quarterly privacy and security briefings for executive users
  • Annual compliance reviews and policy update sessions
Contact

Contact Us

For questions about our Cookie Policy or to manage your preferences, contact us:

Email: privacy@nexoptix.com

Phone: +30 6948273591

Address: Kleisovis 52, Athens 114 73, Greece

Cookie Support: cookies@nexoptix.com

Data Protection Officer: dpo@nexoptix.com

Support Hours: Monday-Friday, 8:00-18:00 EET